Why do I still have an authorization on my card if my payment failed?

When your transaction was processed, your card was authorized immediately for the amount of your deposit. Funds from unsuccessful payments are credited back to your card within three banking days.

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1. How do I use Access Corrections Deposit Services?
2. Why can't I make a deposit to an active inmate?
3. Can I place an order for the inmate using money I added to their account?
4. Why can’t I add money online without establishing a profile?
5. What types of payment does Access Corrections accept?
6. What is the security code?
7. Can I send cash?
8. Are the kiosks accessible to people with disabilities?
9. Are the kiosks bi-lingual (English/Spanish)?
10. Can I send money to more than one inmate?
11. When will my credit card be debited?
12. When will the inmate receive the money?
13. Is there a fee to use the Access Secure Deposits service?
14. Do I need to add the transaction fee to the amount I am sending?
15. How do I know if my transaction went through?
16. Why do I still have an authorization on my card if my payment failed?
17. Can I see pending or past payments?
18. Can I see a recipient’s inmate trust account history?
19. How much money can I deposit into an account?
20. When an inmate is released are unused funds returned to him/her?