Once the transaction is complete and you receive your receipt number, the inmate will receive the money in his or her account within 5 to 10 minutes.
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Inmate deposits can be added to a resident’s account via internet, telephone or lobby kiosk at the facility. To make an inmate deposit via internet, customers must register online and accept the Access Corrections Terms and Conditions. An inmate deposit cannot be completed unless a profile has been established and the Terms and Conditions have been accepted.
Sometimes, active inmates are restricted from certain types of services. This could be due to a request from the facility or it could be because they received deposits that were denied by the cardholder. In such a case, the inmate will no longer be able to receive credit card or walk-in deposits. If this is the case, the inmate's full deposit privileges can be reinstated if a depositor repays the full amount of the denied transaction. This can be done by sending a Money Order, along with the inmate's name, inmate number, and agency to:Access Corrections Account Re-Instatement Department Attention Business ManagerP.O Box 12486St. Louis, MO 63132
No. Orders placed using funds from an inmate's account must be paid with a facility check and mailed directly from the facility. The use of funds deposited to an inmate’s account is restricted to use specified by the facility.
By law, Access Corrections is required to collect certain information from each customer before a transaction can be processed. Please be sure your Access Corrections profile is updated with your most current information.
Acceptable payment methods for inmate deposits are credit and debit cards with Visa or MasterCard logos and a valid security code that are United States Issued. Please note that Access Corrections does not accept Government issued cards (i.e. Child Support Cards, EBT Cards, etc).
The security code is the last three numbers on the back of your credit or debit card, typically located in the white strip where your signature is located.
Cash transactions for inmate deposits are only accepted at Access Secure Deposits lobby kiosk locations. Kiosks will not accept coins or $1 bills. Kiosks will not make change for large bills.
Yes. You can add or delete inmates in your profile at anytime.
Usually within three banking days. This does not delay the inmate's deposit.
Access Corrections charges a service fee, per transaction, based on the amount of money added to a resident’s account. Some facilities impose an additional fee to add money to an inmate’s account.
No. You will be charged the payment amount plus the applicable transaction fee. You have the opportunity to view and approve the total amount you will be charged before Access Corrections actually charges your card.
The receipt number indicates that the payment has been processed. The payment will be “pending” on your card account until the funds are deposited to the inmate’s account. The payment will appear as “sent” once the money has been deposited to the inmate’s account.
When your transaction was processed, your card was authorized immediately for the amount of your deposit. Funds from unsuccessful payments are credited back to your card within three banking days.
Yes, all payments made using the online service will show a detailed transaction history.
No, we do not have access to the facilities inmate trust account; we can only verify payment you have made to the inmate.
An inmate’s account balance shall not exceed $200.00, except:
If the account balance will exceed $200.00, the U.S. Postal money order will be returned to the depositor.
Personal checks or cash received via U.S. Mail will be returned to the sender.
Yes. Unclaimed funds will go into the Sheriff's Department Unclaimed Money fund and the inmate will need to file a claim to recover it.