911 should only be used for an emergency. An emergency is a life-threatening situation, crime in progress, or a serious crime that has just occurred. These are situations when 911 should be used:
Any child medical emergency
Any crime where a culprit is still at the scene or has just fled
Armed robbery to person, residence or business
Assault with a weapon, stabbing or shooting
Fire: Structure, vegetation, vehicle
In progress burglary to a residence or business
Life-threatening medical emergencies; difficulty breathing, chest pains, etc.
Traffic accidents where injuries are known or suspected
When there is a situation that requires police response but is not an emergency, use one of the 7-digit non-emergency telephone numbers listed on our "Who to Call" page.
Why Use 911?
Commit to calling in all suspicious activity without delay. It's better to call in a few mistakes than to have one person on your watch become the victim of a crime. The time it takes to respond to a crime-in-progress is a determining factor in apprehending criminals. A delay in reporting a crime by a couple of minutes greatly reduces law enforcement’s effectiveness.
Responding quickly and accurately is important. A large number of arrests are made as a result of information that was provided by citizens. The apprehension of one criminal may be the key to other crimes already committed and will definitely reduce any future crimes. Others in your community will greatly appreciate your efforts.