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Date Posted / Updated: Home Press Release Index
RIVERSIDE COUNTY SHERIFF'S DEPARTMENT
Sheriff Stanley Sniff
Sheriff’s Administration
PRESS RELEASE
* Update: Service Restored October 4, 2009 / 8:50 am Date/Time Written: October 3, 2009 Type of Incident: 911 Calls Date/Time of Incident: October 3, 2009 6:35 pm Locations of Incident: Patrol Areas of Western Riverside County Reporting Officer: Melissa Nieburger, Public Information Officer File Number: N/A Update:
On October 4, 2009, approximately 3:30 am, Verizon advised they had resolved issues with 911 phone service for the western portion of Riverside County. Verizon stated the lines were tested and operational.
Details:
The Riverside County Sheriff’s Department Communications Center experienced issues with the 911 calls for service in the western portion of the County. The service areas in question were primarily areas covered by Verizon, with the exception of the Jurupa Valley Station area which is serviced by AT&T.
Residents of these affected areas were notified (via the media outlets) that if the 911 call of service does not go through, to please hang up and re-dial.
The Riverside County Sheriff’s Department Communications Center has been notified by Verizon that they are working on a solution.
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